商务英语口语与实训2023章节测试答案

我的答案：X

6、【简答题】What will you say if you phone the customer for a meeting to discuss the contract?

我的答案：

7、【简答题】What's the working process of making appointments in business situation?

我的答案：

4.4Rescheduling（改约）

1、【单选题】I was just _____ by the airlines that my flight has been rescheduled.

A、asked

B、expected

C、told

D、informed

我的答案：D

2、【单选题】I am planning to _______ my talk with him till Tuesday.

A、postpone

B、have

C、give

D、offer

我的答案：A

3、【单选题】According to the schedule_______before, Mr. Shawn is going to visit your company.

A、early

B、back

C、given

D、arranged

我的答案：D

4、【单选题】I'm afraid that I have to __________ my appointment.

A、give

B、cancel

C、present

D、delete

我的答案：B

5、【单选题】Something _______ has come up. He has to attend a very urgent meeting.

A、unexpected

B、worse

C、happy

D、on the way

我的答案：A

6、【判断题】Making the call to rearrange the appointment is a good way.

我的答案：√

7、【判断题】Lies or bogus excuses are worst reasons for rescheduling.

我的答案：√

8、【判断题】You should call the person you are scheduled earlier whenever possible.

我的答案：√

9、【判断题】You should bring forward the appointment as soon as possible.

我的答案：X

10、【判断题】Business schedules couldn’t help companies keep track of important events and dates.

我的答案：X

5.1At the Hotel (酒店）

1、【单选题】Which is not one of the main types of hotel room offered to the conference attendees?

A、twin room

B、double room

C、family suite

D、business suite

我的答案：C

2、【单选题】A hotel usually provides the following services except ______.

A、Room reservation

B、morning call

C、route arrangement

D、shuttle bus

我的答案：C

3、【单选题】Choose the most suitable expression

A、vacant 未被占用的

B、family room 家庭房

C、shutter bus 接送大巴

D、breakfast coupon 早餐券

我的答案：A

4、【单选题】Choose the most suitable expression

A、铺床服务 bed service

B、洗衣服务 laundry service

C、细目 detailed list

D、急件 urgent pack

我的答案：B

5、【简答题】When should we give tips for hotel service? Be in detail, please.

我的答案：

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